Contact Aurigny Air Services

Aurigny Air Services Limited, styled as aurigny is the flag carrier airline of Guernsey with its head office on the grounds of Guernsey Airport in the Channel Islands, and wholly owned by the States of Guernsey. It operates passenger and freight services between the Channel Islands, northern France and the United Kingdom. Its main base is Guernsey Airport, with other aircraft and crew based at Jersey Airport and Alderney Airport. Aurigny is one of the longest serving regional airlines in the world, and is one of the oldest established airlines in Britain except for Loganair and Monarch Airlines. The origin of its name lies in the Auregnais word for Alderney.

Company Head Office
Address:
Aurigny Air Services Ltd, States Airport, La Planque Lane, Forest, Guernsey, GY8 ODT, Channel Islands
Telephone: 01481 266444
Fax: 01481 266446

Website Usage Problem:
Email: admin@aurigny.com

Frequent Flyer                   
Telephone:
01481 822128
Email: frequentflyer@aurigny.com

Central Reservations - For all General Enquiries and Special Assistance - Every day from 0800-1930 (excluding Christmas Day)
Telephone: +44 1481 822886
Fax: 01481 822665
Email: res@aurigny.com

BusinessPlus                    
Telephone:
01481 822058
Email: businessplus@aurigny.com

Customer Relations - For General Feedback/Complaints/Claims
Telephone: 01481 266465
Fax: 01481 268040
Email: customerrelations@aurigny.com

Group Travel Sales
Telephone: 01481 822332
Fax: 01481 822665
Email: groups@aurigny.com

Please ensure you include a daytime contact number with any group enquiries.
For Group payments by cheque, please send directly to:
Address:
Aurigny Groups Department, Ayline House, Alderney Airport, Channel Islands, GY9 3AJ

Aurigny Short Break Sales
Telephone
: 08444 937 503
Email: breaks@aurigny.com

Aircraft Charter
Fax:
01481 822880
Email: charters@aurigny.com

Flight Enquiries
(call point of departure for information)

Alderney -------------------->  01481 822888
Bristol  --------------------> 0871 334 4344
Dinard  ---------------------> 02 99 46 1846
Guernsey  -------------------> 01481 822225 (please see under "Flight Info" menu above, or BBC text page 462)
Jersey  ---------------------> 01534 743568
London Gatwick  -------------> 0844 892 0322 (press 1)
London Stansted  ------------> 0844 335 1803 (press 1)
Manchester  -----------------> 0901 010 1000
Southampton  ----------------> 023 8061 2829
East Midlands Airport  ------> 0871 919 9000

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Customer Charters:
SPECIAL ASSISTANCE. Telephone:
01481 822886
Email: customerrelations@aurigny.com

United Kingdom Passenger Complaints
Address:
CAA Regulatory Policy Group, Room K401, CAA House, 45-49 Kingsway, London, WC2B 6TE