British Airways is the largest airline in the UK based on fleet size, international flights and international destinations.
British Airways United Kingdom:
Reservations and general enquiries:
Telephone Contact: 0844 493 0 787 (from the UK)
Flight arrival and departure information:
Telephone: 0844 493 0 777 (from the UK)
Group Sales:
Telephone: 0844 493 0 765
Web Support: 0844 493 0 767 (from the UK)
On Business: 0844 493 0748
Minicom for the hearing impaired: 0845 70 077 06 (from the UK)
Customer Relations:
Address: British Airways, Customer Relations (S506), PO Box 5619, Sudbury Suffolk CO10 2PG
Telephone: 0844 493 0 787 (from the UK). Fax: +44 (0) 17 8788 3195
Email Customer Relations:------> Link
Tracing Lost Baggage: 0844 493 0787 (from the UK)
Fax: +44 (0) 17 8788 3195
Baggage claims:
Telephone: 0844 493 0787 (from the UK)
Fax: +44 (0) 17 8788 3195
Paper ticket refunds:
Address: British Airways, Refunds Department (R46/HDA1), PO Box 365, Harmondsworth, Middlesex UB7 0GB
Telephone: +44 (0)20 8564 2111. Fax: +44 (0)20 8738 9353
e-ticket refunds: 0844 493 0 787 (from the UK)
Option 3, quoting booking reference
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British Airways contact in India:
Reservations and general enquiries:
Telephone (toll free): 1800 102 35922
Fax: +91 (0) 124 2540547
Group Sales:
Telephone (toll free): 1800 102 35922
Fax: +91 (0) 124 2540547
Customer Relations:
Fax: +44 (0) 17 8788 3195
1) Delhi Contact:
IGI Airport: Terminal-II, IGI Airport, Delhi - 110037
Telephone: +(91)-(11)-25652078, 25652908, 25652077
British Airways Airport Customer Care No Gurgaon: +(91)-(124)-4120747
British Airways Corp:
Address: DLF Plaza Tower,GRD FLR, PH-1, DLF Qutab Encl, Gurgaon, Gurgaon - 122001
Telephone: +(91)-(124)-2540543, 4120747, 4055511
Fax: +(91)-(124)-2540925, 2540583
Cargo Delhi Airport: +(91)-(11)-25653190, 25655577, 25655040, 25653191. Mobile: +(91)-9811113766
Baggage Claims: +91 11 25652078. Fax: +91 11 25652584
2) Mumbai Contact:
Airport Telephone: +(91)-(22)-66859460
British Airways Bookin Office:
Address: Notan Plaza,5TH FLR, 898 Turner Road, Bandra West, Mumbai - 400050
Telephone: +(91)-(22)-26567300
Cargo Mumbai Airport:
Address: Sahar International Airport, Sahar Road, Andheri East, Mumbai - 400099
Telephone: +(91)-(22)-26811900. Fax: +(91)-(22)-26828830
British Airways Executive Club:
Address: 4th Flr C G House, Opp Old Passport Office Nr Century Bzr, Dr Annie Beasant Road, Worli New, Mumbai - 400030
3) Bangalore Contact:
Bengaluru Airport contact:
Address: No.10, Bangalore International Airport, Shanthinagar, Sulebele Road, Devanahalli, Bangalore - 562110
Telephone: 080 22274034, +(91)-(80)-66783150, 66783160, 66783161. Fax: +(91)-(80)-66783163
St.Mark's Road:
Telephone: 080 22274034, 080-22271205/ 080-22217644
4) Chennai Contact:
Airport Telephone: +(91)-(44)-22560952, 22560931
Cargo: +(91)-(44)-22560510, 22561303
5) Hyderabad Contact:
Hyderabad Airport Customer care: 1800 419 2008
Call Center Number: 040-66546370
6) Goa:
Address: DKI Travel Services Pvt. Ltd, 102, Shiv Towers, Plot 14, Patto Plaza, Panjim, Goa - 403001
Telephone: +91 832 2438055/56. Telefax: +91 832 2438058
7) Pune:
Address: DKI Travel Services Pvt. Ltd. Panchratna Hotel, 7, Tadiwalla Road, Pune - 411001
Telephone: +91 20 26059137/38/39. Fax: +91 20 26059145
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British Airways Flight Schedule/ Timetable:----------------> Flight Schedule
Network of British Airways:---------------------> British Airways Network
Flight Information of British Airways:--------------> Flight Information
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British Airways Worldwide Contacts:
British Airways Holidays: Telephone: 1 800 243 6822
Executive Club Member Services: Outside the USA, Canada & Caribbean Telephone: 1 718 335 7070
Customer Relations:
Address: British Airways Customer Relations (S506), PO Box 5619, Sudbury, Suffolk, CO10 2PG, United Kingdom
1) Albania:
Telephone Sales Reservations Ticket Desk
Telephone: +355 (0) 423 81 991. Fax: +355 (0) 423 81 989
Group Sales: Telephone: +355 6 820 01 110
Customer Relations: Fax: +355 (0) 423 81 991
Tracing lost baggage: +355 (0) 423 81 681
Baggage Claims: +355 (0) 423 81 681
2) Algeria:
Address: 170 Rue Hassiba, Ben Bouali Sofitel Commercial Centre, El Hamma, Algiers
Reservations and general enquiries
Telephone: +213 21 675726 and +213 21 675727
Fax: +213 21 67 5729
Tracing lost baggage: +213 554 513 129 and +213 215 09 690
Baggage claims: +213 215 09 690
3) Angola:
Telephone Sales: +244 222 309890/1, 309251, 309270, 309562
Delayed Baggage: +244 222 355 271
Address: PO Box 535, Parklands 2121, South Africa
Customer Relations & Baggage Claims: Fax: +27 11 441 8475
4) Antigua & Barbuda:
Telephone Sales: Telephone: 1800-AIRWAYS
Online Support: Telephone: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
Executive Club Member Services: Telephone: 1 800 452 1201
Customer Relations: Fax: +44 (0) 17 8788 3195
Baggage Tracing: Telephone: +1 268 462 3219. Fax: +1 268 560 3050
Baggage Claims Address: V.C. Bird International Airport, PO Box 402, St. Johns
Telephone: +1 268 462 0876. Fax: +1 268 462 3218
5) Antilles:
Telephone Sales: 1800 - AIRWAYS/ 1800 - 2479297
Online Support: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
Executive Club Member Services: Telephone: 1 800 452 1201
Customer Relations: Fax: +44 (0) 17 8788 3195
Baggage Tracing: Telephone: +1 246 428 1661. Fax: +1 246 428 0235
Baggage Claims:
Address: Grantley Adams International Airport, Christ Church, Barbados
Telephone: +1 246 428 0908. Fax: +1 246 420 7003
Customer Relations: Fax: +44 (0) 17 8788 3195
Baggage Tracing: Telephone: +1 246 428 1661. Fax: +1 246 428 0235
Baggage Claims: Telephone: +1 246 428 0908. Fax: +1 246 420 7003
6) Argentina:
Reservations and general enquiries: 0800 222 0075
If you are calling from outside Argentina: +1 9045275080
Customer Relations: Fax: 0800 444 3695
Baggage Tracing: +52 55 5785 9948
7) Australia:
Reservations and general enquiries: Telephone: 1300 767 177
Customer Relations and Baggage Claims: Fax: +44 (0) 17 8788 3195
On Business: 1300 767 177
8) Austria:
Reservations and general enquiries: Telephone: +43 (1) 79 567 567
Group Sales: Telephone: +01 505 76 94
Customer Relations:
Address: British Airways Customer Relations, Postfach 28 61 18, D-28361 Bremen
Telephone: 01 7956 7222. Fax: +49 421 5575 516
Tracing Lost Baggage: Telephone: 01 206 091 439. Fax: +34 91 514 1317
Baggage claims: Telephone: +49 421 557 5516
9) Bahamas:
Telephone Sales: Telephone: 1 - 800 AIRWAYS/ 1 - 800 2479297
Online Support: Telephone: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
Executive Club Member Services: Telephone: 1 800 452 1201
Customer Relations: Fax: +44 (0) 17 8788 3195
Baggage Tracing: Telephone: +1 242 377 2338 ext. 23. Fax: +1 242 377 6113
10) Bahrain:
Reservations and general enquiries: Telephone: +973 17587 777
Customer Relations and Baggage Claims: Fax: +44 (0) 17 8788 3195
Baggage Tracing: +971 4216 2818
Group Bookings: +973 17587777
11) Bangladesh:
Reservations and general enquiries -Dhaka:
British Airways no longer have a representative office in Dhaka. For any enquiries and reservations please contact our call centre in India at +91 124 412 0701*
12) Bardados:
Telephone Sales: Telephone: 1800 - AIRWAYS/ 1800 - 2479297
Online Support: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
Executive Club Member Services: Telephone: 1 800 452 1201
Customer Relations: Fax: +44 (0) 17 8788 3195
Baggage Tracing: Telephone: +1 246 428 1661. Fax: +1 246 428 0235
Baggage Claims: Telephone: +1 246 428 0908. Fax: +1 246 420 7003
13) Belgium:
Reservation and general enquiries:
Address: British Airways 28365 Bremen Germany
Telephone: +32 (0) 2 717 3217
Customer Relations:
Address: British Airways, Customer Relations, BP 70038, F-75362 Paris Cedex 08
Telephone: +32 (0) 2 753 2800. Fax: +33 1 42 94 73 20
Tracing lost baggage: Telephone: +32 (0) 2 200 8738. Fax: +34 915 14 1317
Baggage Claims: Telephone: +32 (0)2 753 2800. Fax: +33 1 42 94 73 20
14) Belize:
Reservations and general enquiries: Telephone: +1 904 527 5080
Baggage Tracing: +52 55 5785 9948
15) Bermuda:
Reservations and general enquiries: 1-800-AIRWAYS
TTY contact number for hearing impaired: 1-866-393-0961
Online support: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
British Airways Holidays: 1-877-4-A-VACATION
On Business: 1-800-255-5305
Customer Relations:
Address: British Airways, Customer, Relations USA, PO Box 690098, East Elmhurst, NY 11369-0098
Fax: +1 347 418 4395
Baggage Claims: 1-800-828-8144. Fax: +1 347-418-4395
Please quote your ten digit file reference (e.g. JFKBA12345)
Ticket Refunds:
Address: British Airways, Ticket Refunds USA, PO Box 690357, East Elmhurst, NY 11369-0357
Fax: +1-347-418-4241
Refund vouchers for future travel:
Address: British Airways, Ticket Unit, PO Box 690496, East Elmhurst, NY 11369-0496
16) Bolivia:
Contact your local travel agency.
Baggage tracing: +52 55 5785 9948
17) Bosnia-Herzegovina:
Reservations and general enquiries, Customer Relations, Tracing Lost Baggage, Baggage Claims, Groups Sales
Fax: +385 1 455 3338
18) Botswana:
General contact number:
Telephone: +27 11 441 8400
Reservations: +27 11 441 8600. Fax: +27 11 880 9285
Group Sales: +27 11 441 8680
Marketing: +27 11 441 8400. Fax: +27 11 441 8476
Sales: +27 11 441 8400. Fax: +27 11 441 8470
On Business: +27 11 441 8625. Fax: +27 11 880 9285
Finace: +27 11 441 8400. Fax: +27 11 441 8466
Johanneshburg International Airport: +27 11 387 9000
19) Brazil:
Reservations and general enquiries: 0800 761 0885
Telephone for the Hearing Impaired: 0800 892 1550. Fax: +1 347 418 4859
Customer Relations:
Address: British Airways, Customer Relations, Alameda Santos, 745, cj 71, 7th floor, 01419-001, São Paulo - SP
Telephone: 0800 892 0011
Executive Club:
British Airways, Executive Club, PO Box 690457, East Elmhurst, NY 11369-0457, USA
Telephone: 0800 891 2732/ +1 904 527 5074 (outside Brazil)
Baggage Tracing - São Paulo: +55 11 2445 4390
Baggage Tracing - Rio de Janeiro: +55 21 3398 3888
Group bookings: For bookings of 10 or more people, please contact your preferred travel agent
20) British Virgin Islands:
Telephone Sales: 1800 - AIRWAYS/ 1800 - 2479297
Online Support: 1-800-403-0882 (If travelling within 72 hours call: 1-800-AIRWAYS)
Executive Club Member Services: 1 800 452 1201
Customer Relations: Fax: +44 (0) 17 8788 3195
Baggage Tracing: Telephone: +1 246 428 1661. Fax: +1 246 428 0235
Baggage Claims: Telephone: +1 246 428 0908. Fax: +1 246 420 7003
21) Bulgaria:
Reservations and general enquiries: +359 2 954 7000
Group Sales: +359 2 954 7000 ext 105
Customer Relations:
Address: Prestige business center, 49, Patriarch Evtimii, blvd. 1st floor, Sofia 1463, Bulgaria
Telephone: +359 2 954 7000. Fax: +359 2 954 8000
Baggage Claims:
Address: 1,Ch.Columbus blvd, Sofia International, Airport, Sofia 1540, Bulgaria
Telephone: +359 (2) 945 9227
Tracing lost baggage:
Telephone: +359 (2) 945 9227
22) Canada:
Reservations and general enquiries: 1-800-AIRWAYS
TTY contact number for hearing impaired: 1-866-393-0961
Online Support: 1-800-403-0882 (If traveling within 72 hours call: 1-800-AIRWAYS)
British Airways Holidays: 1-800-AIRWAYS or in Toronto: 1-877-428-2228
On Business: 1-800-255-5305 (Manage your company's account and redeem for upgrades, reward flights and hotel stays)
Customer Relations:
Address: British Airways, Customer, Relations USA, PO Box 690098, East Elmhurst, NY 11369-0098
Fax: 1-347-418-4395
Baggage Claims:
Telephone: 1-800-828-8144. Fax 1-877-767-7943
Ticket Refunds: Fax: 1-347-418-4241
Refunt vouchers for future travel:
Address: British Airways, Correspondence, Unit, 4887 Belfort Road, Jacksonville, FL 32256
23) Cayman Islands:
Telephone Sales: 1800 - AIRWAYS/ 1800 - 2479297
Online Support: Telephone: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
Executive Club Member Services: 1 800 452 1201
Customer Relations: Fax: +44 (0) 17 8788 3195
Baggage Tracing: Telephone: +1 345 949 8503 / 345 925 4789. Fax: +1 345 945 1392
Baggage Claims: Telephone: +1 345 945 6382. Fax: +1 345 945 4348
British Airways Holidays: Telephone: 1 800 243 6822
24) Chile:
Reservations and general enquiries: Telephone: 800 532 998
If you are calling from outside Chile: Telephone: 800 532 998
Customer Relations:
Address: British Airways Plc, Don Carlos 2939 Of. 1105 Las Condes - Santiago, Chile
Fax: 1230 020 5561
Baggage Tracing: Telephone: +52 55 5785 9948
25) China:
Reservations and general enquiries:
Northern China: 10 800 7440 031
Southern China: 10 800 4400 031
Travel Shops Beijing:
Address 1: Room 2112, Building 1 Kun Tai International Mansion Yi 12 Chao Yang Men Wai Street Beijing 100020, China
Address 2: Suite 703, Central Plaza, 227 Huang Pi North Road, Shanghai 200003, China.
Flight arrival and departure information - Beijing: +86 (0)10 6459 0081/ +86 (0)10 6459 0082/ +86 (0)10 6459 0083
Flight arrival and departure information -Shanghai: +86 (0)21 6835 5633
Customer Relations and Baggage Claims: Fax: +44 (0) 1787 883195
26) Colombia:
Telephone Sales: 01 800 915 6641 (toll free within Colombia)
27) Costa Rica:
Reservations and general enquiries: Contact your local travel agency.
Baggage Tracing: +52 55 5785 9948
28) Croatia:
Reservations and general enquiries, Group sales, customer relations, tracing lost baggage, Baggage claims: Fax: +385 1 455 3338
29) Cuba:
Reservations and general enquiries: 001 866 835 4133 (within Mexico)/ 0055 193 512 3200 (from outside Mexico)
Baggage Tracing: +52 55 5785 9948
30) Cyprus:
Reservation and general enquiries (Nicosia):
Address 1: 15 Esperidon Street Strovolos CY2001 Nicosia
Postal Address: P O Box 22359 CY - 1520 Nicosia
Telephone: +357 22 79 99 99
Reservation and general enquiries (Larnaca): Telephone: +357 24 00 85 36
Group Sales: Telephone: 801 11 56000
Customer Relations: Telephone: +357 22 799 806. Fax: +357 22 799 803
Tracing Lost Baggage: Telephone: +357 24 00 85 34/35
Baggage claims: Fax: +357 24 00 8412 (please state "baggage claim" on the fax)
31) Czech Republic:
Reservation and general enquiries: Telephone: +420 239 000 299. Fax: +420 239 000 288
Ticket Office:
Address: Ruzyne Airport Departure Hall Terminal 1 North 160 08 Prague 6 Czech Republic
Customer Relations:
Address: British Airways Customer Relations Stefanikova 22 811 05 Bratislava Slovakia
Fax: +420 239 000 288
Tracing lost baggage: Telephone: +420 220 114 483. Fax: +420 220 113 626
Baggage Claims:
Address: British Airways Baggage Claims Stefanikova 22 811 05 Bratislava Slovakia
Fax: +420 239 000 288
32) Denmark:
Reservations and general enquiries: Telephone: +45 7012 8022
Tracing lost baggage: Telephone: +45 3247 4725
Customer Relations: Telephone: +46 850 163 141(English Language only). Fax: +46 850 163 147
33) Dominica:
Telephone Sales: 1800 - AIRWAYS/ 1800 - 2479297
Online Support: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
Executive Club Member Services: Telephone: 1 800 452 1201
Baggage Tracing: Telephone: +1 246 428 1661. Fax: +1 246 428 0235
Baggage Claims: Telephone: +1 246 428 0908. Fax: +1 246 420 7003
34) Dominican Republic:
Reservations and general enquiries:
Address: Ave. Lope de Vega no 63 Piso Ensanche Naco Santo Domingo Dominican Republic
Telephone:  1- 800 247 9297 (1800-AIRWAYS)
Baggage tracing: +52 55 5785 9948
35) Ecuador:
Reservations and general enquiries:
Address: Av. Eloy Alfaro 939 y Amazonas, Edif. Finandes 5o piso, Quito, Ecuador
Telephone: +5932 256 6009 (operated by Iberia Lineas Aereas)
Baggage tracing: Telephone: +52 55 5785 9948
36) Egypt:
Call centre, Customer relations and general enquiries:
Address: Intercontinental Residence Suites, City Stars Complex, Al Forsan Street, Heliopolis, Cairo
Telephone: +20 (2) 2480 0380. Fax: +20 (2) 2480 0366
Email: cairo.airport@ba.com, contactcairo@britishairways.com
Group Sales: Telephone: +20 (2) 2480 0380. Fax: +20 (2) 2480 0366
Customer Services:
Telephone: +20 (2) 2269 1001/02/03. Fax: +20 (2) 2269 1004
Mobile telephone when calling from Egypt: Telephone: 017 154 0000 and 017 155 0000
Airport Ticket Desk: Telephone: +20 (2) 2269 1001/02/03. Fax: +20 (2) 2269 1004
Baggage Tracing: EAS office: +20 (2) 2265 2486/ +20 (2) 2269 5748
Or 24hrs numbers: +20 (12) 398 5188/ +20 (10) 250 6522/ +20 (10) 244 6843
37) El Salvador:
Baggage Tracing: +52 55 5785 9948
38) Estonia:
Reservations and general enquires: Telephone: +421 2571 02031
Customer Relations: Fax: +49 421 55 75 530
Tracing lost baggage: Fax: +49 421 55 75 530
Baggage Claims: Fax: +49 421 55 75 530
39) Finland:
Reservations and general enquires: Telephone: +358 9 693 79538
Customer Relations: Telephone: +46 850 163 141. Fax: +46 850 163 151
Tracing Lost baggage: Telephone: +358 30 6244 160. Fax: +358 9 818 5714
Baggage Claims: Fax: +46 850 163 147
40) France:
Reservations and general enquiries:
British Airways 28365 Bremen Germany
Telephone: 0825 825 400 (0.15€/mn)
Customer Relations:
Address: British Airways Relations Clientèle BP 70038 F-75362 Paris Cedex 08
Telephone: 0825 892 892 (0.15€/mn) or +33 (0)1 42 94 73 21. Fax: +33 (0) 1 42 94 73 20
Tracing Lost Baggage: Telephone: +33 (0) 1 57 32 41 18. Fax: +34 91 514 1317
Baggage Claims: Tel: 0825 892 892 (0.15€mn from France) or +33 (0)1 42 94 73 21. Fax: +33 (0) 1 42 94 73 20
41) Gambia:
Reservations Lagos:
Address: The Waterfront, Plot 5 Oyinkan, Abayomi Drive, Ikoyi, Lagos
Telephone: +234 (1) 461 5870 - 5
Email: contactba.1.nigeria@ba.com
Delayed Baggage:
Lagos: Telephone: +234 (1) 874 5447
Abuja: Telephone: +234 (9) 810 0022
Customer Relations & Baggage Claims: Fax:+234 (1) 280 5463
42) Germany:
Reservations and general enquiries
Telephone: 01805 - 266 522 (01805-BOOK BA), €0.14 per minute (German landline network), €0.42 max/per minute (German mobile network)
Group Sales: Telephone: 01805 4768722
Customer Relations: Telephone: 01805 663967, €0.14 per minute (German landline network), €0.42 max/per minute (German mobile network)
Address: British Airways Customer Relations Postfach 286118 28361 Bremen
Fax: 01805 - 000 067 €0.14 per minute
Tracing Lost Baggage:
Telephone: +49 (0) 6945 19 223, €0.42 max/per minute (German mobile network). Fax: +34 91 514 1317
Baggage Claims: Fax: 01805-000 067 €0.14 per minute
43) Ghana:
Telephone Sales: Telephone: +233 (302) 214 996/7. Fax: +233 (302) 823 233
Email: contactba.ghana@britishairways.com
Airport Ticket Desk: Telephone: +233 302 779998
Address of Bank:
Standard Chartered Bank Ghana Limited, Third Floor, PO Box 768, Accra High Street Building, Accra
Telephone: (302) 664 591-8 or (302) 672 210-21. Fax: - (302) 667 751 or - (302) 663 560
Delayed Baggage: Telephone: +233 (302) 773 737. Aviance: +233 (302) 920 614
Group Bookings: Telephone: 00 234 1 2792112, 00 234 7098205314. Fax: 00 234 1 2805464
Customer Relations & Baggage Claims: Fax: +44 (0) 17 8788 3195
44) Gibraltar:
Reservations and general enquiries: Telephone: +34 902 111 333
Customer Relations: Fax: +49 557 5747
Tracing lost baggage: Telephone: 8800 877 334 5596. Fax: +34 9151 4 1317
Baggage claims: Fax: +49 557 5747
45) Greece:
Reservation and general enquiries: Athens, Thessaloniki
Address: 15 Esperidon str. Atlantic Building Strovolos P.O. CY2001 Nicosia
Telephone: 801 11 56000
If calling from abroad: +357 22 799991. Fax: 801 11 48000
Group Sales: Telephone: +357 22 799999
Athens International Airport (Eleftherios Venizelos): Telephone: 210 353 0453. Fax: 210 353 2293
Makedonia Airport Thessaloniki: Telephone: 2310 47 8885
Customer Relations: Telephone: +357 22 799 807. Fax: +357 22 799 803
Tracing lost baggage: Athens Telephone: 210 3530153
Tracing lost baggage: Thessaloniki: Telephone: 2310 478932
46) Greenland:
Reservations and general enquiries: Telephone: +354 421 73 74
Tracing lost baggage: Fax: +46 850 163 147
Customer Relations: Fax: +46 850 163 147
47) Grenada:
Telephone Sales: Telephone: 1800 - AIRWAYS/ 1800 - 2479297
Online Support: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
Executive Club Member Services: Telephone: 1 800 452 1201
Customer Relations: Fax: +44 208 7594314
Baggage Tracing: Telephone: +1 473 439 0681-82. Fax: +1 473 439 0805
Baggage Claims: Telephone: +1 473 444 1664. Fax: +1 473 444 1672
48) Guatemala:
Contact your local travel agency.
Baggage Tracing: +52 55 5785 9948
49) Guyana:
Reservations and general enquiries: Telephone: +1 904 527 5080
Baggage tracing: +52 55 5785 9948
50) Honduras:
Contact your local travel agency.
Baggage Tracing: +52 55 5785 9948
51) Hong Kong:
Reservations and general enquiries: Telephone: +852 3071 5083
Travel Shops:
Address: 24 Floor Jardine House One Connaught Place Central, Hong Kong
Telephone: +852 3071 5083
Flight arrival and departure information: Telephone: +852 2216 1088
Customer Relations and Baggage Claims: Fax: +44 (0) 17 8788 3195
52) Hungary:
Reservation and general enquiries: Telephone: +361 777 47 47 .Fax: +361 777 47 45
Customer Relations:
Address: British Airways Customer Relations Stefanikova 22 811 05 Bratislava Slovakia
Fax: +361 777 47 45
Tracing lost baggage: Telephone: +361 296 5965. Fax: +361 296 8730
Baggage claims: Fax: +361 777 47 45
53) Iceland:
Reservations and general enquiries: Telephone: +354 421 73 74
Tracing lost baggage, Customer Relations and Baggage Claims: Fax: +46 850 163 147
54) Indonesia:
Telephone Sales: Telephone: +62 21 8378 0720
Ticket Office:
Address: Permata Kuningan 6th floor Jl. Kuningan Mulia Kav 9C Guntur Setiabudi Jakarta 12980
Customer Relations and Baggage Claims: Fax: +44 (0) 17 8788 3195
Executive Club: Telephone: 001 803 441 666. Fax: +65 6823 2025
55) Ireland:
Reservations and general enquiries: Telephone: 1890 626 747
Group travel: Telephone: 01 8454184. Fax: 01 8454219
Customer Relations: Telephone: 0044 191 490 7901. Fax: +44 (0) 17 8788 3195
56) Israel:
Reservation and general enquiries: Telephone: +972 3 606 1555
Customer Relations:
Address: British Airways Customer Relations, 3 Azrieli Centre, 132 Menachem Begin Rd. Tel Aviv 67023
Tracing lost baggage: Telephone: +972 3 975 4280. Fax: +972 3 975 4285
Baggage claims: Telephone: +972 3 975 4280
57) Italy:
Reservations and general enquiries: Telephone: 199 712 266 (when calling from Italy)
Group Sales: Telephone: 199 711 225
Tracing lost baggage: Telephone: 068 938 6034 (when calling from Italy). Fax: +34 91 514 1317
Customer Relations/ Baggage claims: Fax: +39 02 6963 3615
58) Jamaica:
Telephone Sales: Telephone: 1800 - AIRWAYS/ 1800 - 2479297
Online Support: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
Executive Club Member Services: Telephone: 1 800 452 1201
Baggage Tracing: Telephone: +1 876 924 8820. Fax: +1 876 924 8186
59) Japan:
Reservations and general enquiries: Telephone: 03 3298 5238
Executive Club: Telephone: 03 3298 5209. Fax: 03 3298 5248
60) Jordan:
Telephone Sales/ Sales Shop: +962 6 5828801 Extn 1. Fax: +962 6 5862277
Admin: Telephone: +962 6 5828801 Extn 6313. Fax: +962 6 5862277
Group Sales: Telephone: +962 6 5828801 Extn 1
61) Kenya:
Telephone Sales:
Address: The Citadel, 4th Floor, Muthithi Road - Westlands, P O Box 45050-00100, Nairobi
Group Sales: Telephone: +254 20 3277400
Email: contactba.kenya@ba.com
Nairobi Airport: Telephone: +254 20 698 0000
Delayed Baggage: Telephone: +254 20 827291 or +254 20 827605/06
Customer Relations & Baggage Claims:
Address: PO Box 535 Parklands 2121 South Africa
Fax: +27 11 441 8475
61) Kuwait:
Reservations and general enquiries/ Group Bookings:
Address: Dar Al Awadi Complex Mezannine Floor, Ahmed Al Jaber Street, Sharq P O Box 81, Safat 13001 Kuwait
Toll Free: + 965 180 2777. Telephone Sales: + 965 2242 5635/ + 965 2242 5637
Baggage Tracing: +971 4216 2818
62) Latvia:
Reservations and general enquiries: Telephone: +421 2571 02031 (English Only)
Customer Relations/ Tracing lost baggage/ Baggage claims:
Address: British Airways Customer Relations Postfach 286118 D-28361 Bremen Germany
Fax: +49 421 55 75 530
63) Libya:
Reservations and general enquiries:
Address: African Union Organisation Road Borg El Fateh-Flat 191 Tripoli
Telephone: +218 (21) 3351 277/8/9
64) Lithuania:
Reservations and general enquiries: Telephone: +421 2571 02031 (English Only)
Customer Relations/ Tracing lost baggage/ Baggage claims:
Address: British Airways Customer Relations Postfach 286118 D-28361 Bremen Germany
Fax: +49 421 55 75 530
65) Luxembourg:
Reservation and general enquiries:
Telephone: +352/342080 - 8323
Executive Club: Telephone: +352/342080 - 8114
Customer Relations:
Address: British Airways CustomerRelations BP 70038 F-75362 Paris Cedex 08
Telephone: 342 080 8267. Fax: +33 1 42 94 73 20
Tracing lost baggage: Telephone: 248 714 17. Fax: +34 91 514 1317
Baggage Claims: Telephone: 342 080 8267. Fax: +33 1 42 94 73 20
66) Macedonia:
Reservations and general enquiries (Handled by office in Belgrade, Serbia)/ Groups Sales:
Address: Knez Mihailova 30, 4th floor, Belgrade
Telephone: +381 11 3281303
67) Malawi:
Telephone Sales - Lusaka
Telephone: +260 211 254444 / 254462 / 251114 / 254482 / 254473 / 254453
Travel Shops - Lusaka:
Address: British Airways Corporate Park Alick Nkhata Road P.O Box 32006 Postal code 10101 Lusaka
Delayed Baggage: Telephone: +260 966 747400/ +260 977 747400
Customer Relations & Baggage Claim:
Address: PO Box 535 Parklands 2121 South Africa
Fax: +27 11 441 8475
68) Malaysia:
Reservations and general enquiries: Telephone: +603 7712 4747
69) Maldives:
Reservations and general enquiries:
Address: Voyages Maldives Pvt Ltd "Narugis", Chaandhanee Magu, Male, 20191, Maldives
Telephone: +960 332 7720 or +960 332 7737. Fax: +960 332 5336
70) Malta:
Reservations and general enquiries: Telephone: +356 (0) 800 62142
Customer Relations: Telephone: +351 21 415 9115. Fax: +49 1805 000 067
Tracing lost baggage: Telephone: 800 62051. Fax: +39 02 95327256
Baggage Claims: Fax: +49 1805 000 067
71) Mauritius:
Reservations:
Address: IBL House Ground Floor Caudan Waterfront Port Louis
Telephone: +230 202 8000
Flight information: +230 302 6152
Delayed Baggage: +230 291 8778 (Equity)
Customer Relations & Baggage Claims:
Address: PO Box 535 Parklands 2121 South Africa
Fax: +27 11 441 8475
72) Mexico:
Reservations and general enquiries:
Telephone: 001 866 835 4133 (within Mexico)
+1 904 527 5080 (from outside Mexico)
Customer Relation: 001 877 767 794
Baggage Tracing: +52 55 5785 9948
73) Moldova:
Reservations and general enquiries:
Address: 28-30 Academiei Street, Excelsior Centre, 9th Floor, Sector 1, Bucharest, 010016.
Telephone: +40 21 303 2222
Customer Relations: Fax: +40 21 303 2211
74) Monaco:
Reservations and general enquiries: Telephone: +33 0825 825 400 (0.15 €/mn)
Customer Relations:
Address: British Airways Relations Clientèle BP 70038 F-75362 Paris Cedex 08
Telephone: +33 0825 892 892 (0.15 €/mn) or 01 42 94 73 21. Fax: 01 42 94 73 20
Tracing Lost Baggage/ Baggage Claims:
Roissy CDG: +33 0800 18 10 00, Lyon: +33 04 72 22 75 75, Nice: +33 04 93 21 44 40, Marseille: +33 04 42 10 51 72, Toulouse: +33 05 61 71 27 60, Bordeaux: +33 05 56 34 58 83
75) Montenegro:
Reservations and general enquiries:
Address: Knez Mihailova 30, 4th floor, Belgrade
Telephone: +381 11 328 1303
Group Sales: Telephone: +381 11 328 1303
76) Montserrat:
Telephone Sales: Telephone: 1800 - AIRWAYS/ 1800 - 2479297
Online Support: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
Executive Club Member Services: Telephone: 1 800 452 1201
Baggage Tracing: Telephone: +1 246 428 1661. Fax: +1 246 428 0235
Baggage Claims:
Address: Grantley Adams International Airport Christ Church Barbados
Telephone: +1 246 428 0908. Fax: +1 246 420 7003
77) Morocco:
Telephone Sales: +00212 22 433300 - 05
Travel Shops:
Address: British Airways 47, Rue Allal Ben Abdellah, Centre Allal Ben Abdellah, 7th Floor, Casablanca, Morocco
Airport: Telephone: +212 (22) 53 95 24 (Casablanca Airport), Telephone: +212 (44) 44 89 51 (Marrakech Airport)
Flight Information: Telephone: +212 (22) 22 43 58 58
Baggage Claims: Telephone: +212 (22) 49 95 83/ +212 (22) 49 95 87
78) Netherlands:
Reservations and general enquiries: Telephone: +31 (0) 20 3469559
Customer Relations: Fax: +31 (0) 20 3469398
Tracing Lost Baggage: Telephone: +31 (0) 20 2035166. Fax: +34 91 51 1317
Baggage Claims: +31 (0) 20 3469398
79) Nicaragua:
Baggage Tracing: +52 55 5785 9948
80) Nigeria:
ContactBA (Call Center):
Address: The Waterfront Plot 5 Oyinkan Abayomi Drive, Ikoyi, Lagos
Telephone: +234 (1) 461 5870/ +234 (1) 279 2690
Group Sales: Telephone: +234 1 279 2112/ +234 1 774 5452. Fax: +234 1 280 5464. Email: groups.nigeria@ba.com
Delayed Baggage: Lagos: +234 (1) 883 2270/ +234 (1) 874 5447. Abuja: +234 (9) 810 0022.
Customer Relations & Baggage Claims: Fax: +44 (0) 17 8733 3195
81) New Zealand:
Reservations and general enquiries: 09 966 9777
Baggage Tracing: 09 275 3929/ +61 1300 653 077
82) Norway:
Reservations and general enquiries: Telephone: +47 8153 3142
Tracing lost baggage: Telephone: +47 6482 0830
Customer Relations: Telephone: +46 850 163 141 (English Language only). Fax: +46 850 163 147
Baggage Claims: Fax: +46 850 163 147
83) Oman:
Reservations and general enquiries/ Group Bookings: Telephone: +968 24568777
Baggage Tracing: Telephone: +968 245 19504/ +968 245 19462
On Business: To change or cancel a redemption booking: +44 207 136 7770
84) Pakistan:
Reservations and general enquiries: +91 124 412 0702 (ISD rates apply)
85) Panama:
Reservations and general enquiries:
Address: Av. Balboa y Calle 43 Edificio Banco BBVA Panama, Panama
Telephone: +507 227 3966 (operated by Iberia Lineas Aereas)
Baggage Tracing: +52 55 5785 9948
86) Paraguay:
Reservations and general enquiries: Telephone: +1 904 527 5080
Baggage tracing: +52 55 5785 9948
87) Peru:
Reservations and general enquiries:
Address: Av. Camino 390 Of. 902 Torre Central C.C. Camino Real San Isidro Lima, Peru
Telephone: +511 411 78 01 (operated by Iberia Lineas Aereas)
Baggage tracing: +52 55 5785 9948
88) Philippines:
General Sales Agent:
Address: Euro-Philippines Airline Services, Inc. 135 Filipino Building Delarosa Street, Legaspi Village Makati City, Philippines
Telephone: +632 817 0361 or +632 817 0364. Fax: +632 819 0410 or +632 815 6433
89) Poland:
Reservations and general enquiries: Telephone: 00800 4411 592. Fax: 00800 4411 593
Customer Relations:
Address: Stefanikova 22, 811 05 Bratislava, Slovak Republic
Fax: 00800 4411 593
Tracing lost baggage:
Address: Biuro Reklamacji Bagazowych ul.Zwirki i Wigury 1 00-906 Warszawa
Telephone: +48 22 650 43 85/ +48 22 650 35 39. Fax: +48 22 650 3540
Baggage Claims: Telephone: +48 22 650 35 65. Fax: +48 22 650 30 36
90) Portugal:
Lisbon Airport:
Address: Lisbon International Airport 1700 - 007 Lisbon Portugal
Customer Relations: +35 121 415 9115. Fax: +49 421 557 5748
Tracing lost Baggage: Telephone: +351 217 810 400. Fax: +34 91 514 1317
Reservations & Telephone sales: Telephone: 808 200 125
Baggage Claims: Fax: +49 421 557 5747
Group Sales: Telephone: 808 202 222
91) Puerto Rico:
Reservations and general enquiries:
Address: Metro Office Park Edificio Metro Office 3 Oficina 102 Gauynabo, Puerto Rico
Telephone: +1 800 AIRWAYS
Baggage tracing: +52 55 5785 9948
92) Qatar:
Reservations and general enquiries:
Address: PO Box 737 Darwish Airline Centre Corner of Al Meena & Ras Abu Aboud Streets Doha - Qatar
Telephone: +974 44321434/ +974 44321435/ +974 44321436/ +974 44321437
Group Bookings: Telephone: +974 44321434
On Business: Change/cancel a redemption booking: +44 207 136 7770
93) Romania:
Reservations and general enquiries:
Address: 28-30 Academiei Street, Excelsior Centre, 9th Floor, Sector 1, Bucharest, 010016.
Telephone: +40 21 303 2222
Customer Relations: Fax: +402 1 303 2211
Tracing lost Baggage: Telephone: +40 21 204 2675
94) Russia:
Reservations and general enquiries Moscow: Telephone: +7 495 363 2525
St. Petersburg: Telephone: +7 812 380 0626
Travel Shop Moscow:
Address: 4th Lesnoy Pereulok 4 5th Floor Capital Plaza Business Centre 125047 Moscow
Travel Shop St. Petersburg:
Address: Owental History Business Centre 6th floor office 701 Sotsialistitcheskaya str 14 St Petersburg 191119
Customer Relations Moscow:
Address: British Airways Customer Relations 4th Lesnoy Pereulok 4 Capital Plaza Business Centre 125047 Moscow
Telephone: +7 495 363 2525. Fax: +7 495 363 2502
Customer Relations St. Petersburg:
Address: British Airways Customer Relations Owental History Business Centre 6th floor office 701 Sotsialistitcheskaya str 14 St Petersburg 191119
Fax: +7 812 313 5044
Tracing lost baggage Moscow: Telephone: +7 495 363 3062
Tracing lost baggage St. Petersburg: Telephone: +7 812 324 3787
95) Saudi Arabia:
Reservations and general enquiries/ Group Bookings: Telephone: +966 92 000 2215
Baggage Tracing: Telephone: +96612212212/ +966504687351
96) Serbia:
Reservations and general enquiries: Telephone: +381 11 328 1303
Ticketing and Customer Service Desk Pristina, Kosovo:
Address: Pristina Int. Airport 12050 Sllatinë, Kosovë
Telephone: +381 38 548 661
Travel Shop:
Address: Knez Mihajlova 30 4th floor Belgrade
97) Seychelles:
Telephone Sales: Telephone: +248 224910 / 225307
Travel Shops:
Address: Global Connections Ltd. Kingsgate House P.O. Box 292 Victoria Mahe
98) Singapore:
Reservations and general enquiries: Telephone: + 65 66221747
Travel Shops:
Address: 15 Cairnhill Road #06-05 Cairnhill Place Singapore 229650
Flight arrival and departure information: Telephone: +65 65424422
99) Slovakia:
Reservations and general enquiries: Telephone: +421 2 57 10 20 30. Fax: +421 2 57 10 20 33
Customer Relations:
Address: British Airways Customer Relations Stefanikova 22 811 05 Bratislava Slovakia
Fax: +421 2 57 10 20 33
Tracing lost baggage: Telephone: +43 1 7007 36343 Vienna only
Baggage Claims: Fax: +421 2 57 10 20 33
100) Slovenia:
Reservations and general enquiries/ Customer Relations/ Tracing Lost Baggage/ Baggage Claims/ Groups Sales:
Fax: +385 1 455 3338
101) South Africa:
General contact number for Reservations/ Marketing/ On Business/Finance/ Johannesburg International Airport:
Telephone: +27 11 387 9000
Reservations and On Business: Fax: +27 11 880 9285
Group Sales: Fax: +27 21 680 5204
Marketing: +27 11 441 8476
Sales: +27 11 441 8470
Finance: +27 11 441 8466
102) South Korea:
Reservations and general inquiries:
Address: 9th Floor, Hansan Building 47-2, Seosomun-dong, Chung-ku, Seoul, Korea 100-813
Telephone: 02 774 5511～2 (from South Korea). Fax: 02 777 1970
E-mail address: bakorea@yahoo.co.kr
Customer relations and Baggage Claims: Fax: +44 (0) 17 8788 3195
Passenger sales Marketing: 02 774 5515～6 (from South Korea). Fax: 02 757 5427 (from South Korea)
Cargo Sales: 02 319 3330 (from South Korea). Fax: 02 319 3339
103) Spain:
Telephone Sales and general enquiries: Telephone: 902 111 333 (from Spain)
Group Sales: Telephone: 902 100 127 (from Spain)
Customer Relations: Telephone: +34 912 5477 97. Fax: +49 421 557 5747
Tracing lost baggage: Telephone: +34 91 393 70 36 (from outside of Spain)/ +902 131 024 (from Spain). Fax: +34 91 514 1317
Baggage Claims: Fax: +49 421 557 5747
104) Sri Lanka:
Reservations and general enquiries:
Address: British Airways Air Global(Pvt)Ltd (GSA) No 400 Deans Road Colombo 10 Sri Lanka
Telephone: 0094 11 4767767 or 0094 11 4767777. Fax: 0094 11 4767735
105) St Kitts:
Telephone Sales: Telephone: 1800 - AIRWAYS/ 1800 - 2479297
Online Support: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
Executive Club Member Services: Telephone: 1 800 452 1201
Baggage Tracing: Telephone: +1 246 428 1661. Fax: +1 246 428 0235
Baggage Claims: +1 246 428 0908. Fax: +1 246 420 7003
106) St Lucia:
Telephone Sales: Telephone: 1800 - AIRWAYS/ 1800 - 2479297
Online Support: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
Executive Club Member Services: Telephone: 1 800 452 1201
Baggage Tracing: Telephone: +1 758 454 8186 /758 454 8258. Fax: +1 758 454 8259
Baggage Claims: Telephone: +1 758 454 6172. Fax: +1 758 454 8469
107) St Vincent:
Telephone Sales: Telephone: 1800 - AIRWAYS/ 1800 - 2479297
Online Support: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
Executive Club Member Services: Telephone: 1 800 452 1201
Baggage Tracing: Telephone: +1 246 428 1661. Fax: +1 246 428 0235
Baggage Claims: Telephone: +1 246 428 0908. Fax: +1 246 420 7003
108) Suriname:
Reservations and general enquiries:
Telephone: 001 866 835 4133 (within Mexico)/ 0055 193 512 3200 (from outside Mexico)
Baggage tracing: Telephone: +52 55 5785 9948
109) Swaziland:
General contact number/ Reservations/ Marketing/ Sales/ Finance:
Telephone: + 27 11 441 8400
On Business: Telephone: + 27 11 441 8625. Fax: +27 11 880 9285
Johannesburg International Airport: Telephone: +27 11 387 9000
Fax Numbers:
Reservations: +27 11 880 9285
Marketing: +27 11 441 8476
Sales: +27 11 441 8470
Finance: +27 11 441 8466
110) Sweden:
Reservations and general enquiries: Telephone: +46 (0)770 110 020
Tracing lost baggage: Telephone: +46 (0)8 797 8084
Customer Relations: +46 850 163 141 (English Language only). Fax: +46 850 163 147
Baggage claims: Fax: +46 850 163 147
111) Switzerland:
Reservations & general enquiries: Telephone: 0848 845 845
Group Sales: Telephone: 044 215 6640
Customer relations: Telephone: 044 8009 337. Fax: +49 421 5575 530
Tracing lost baggage: Telephone: +41 (0) 4355 79 114. Fax: +34 91 514 1317
112) Taiwan:
General Sales Agent:
Address: Taiwan Travel Inc 9th Floor, 80 Jianguo North Road Section 1, Taipei 104 Taiwan
Telephone: +886 2 2512 6888. Fax: +886 2 2512 6808
113) Tanzania:
Telephone Sales/Travel Shop:
Address: Ground Floor, Movenpick Royal Palm Hotel, Ohio Street P.O. Box 2439 Dar Es Salaam
Telephone: +255 222 113820/ +255 222 113821/ +255 222 113822
Group sales: Telephone: +255 222 113820/ +255 222 113821/ +255 222 113822. Fax: +255 222 112629
Delayed Baggage:
Address: Room 1018, First Floor, Terminal II Building, Dar Es Salaam International Airport, P.O Box 2439 Dar Es Salaam
Telephone: +255 222 843164 (Swissport Baggage Tracing office). Mobile: +255 754 000051
Customer Relations & Baggage Claims: Fax: +271 144 18475
114) Thailand:
Reservations and general enquires: Telephone: +662 627 1701
Travel Shops:
Address: 21st Floor, Charn Issara Tower I, 942/160-163 Rama 4 Rd, Bangkok
Telephone: +662 236 2800. Fax: +662 237 6156
115) Trinidad and Tobago:
Telephone Sales: 1800 - AIRWAYS/ 1800 - 2479297
Online Support: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
Executive Club Member Services: Telephone: 1 800 452 1201
Baggage Tracing/ Baggage Claims: Telephone: +1 868 639 0588. Fax: +1 868 639 0410
116) Tunisia:
Telephone Sales/ Group Bookings: Telephone: (00 216) 71 963 120. Fax: (00 216) 71 962 788
Travel Shops:
Address: British Airways Residence Nour el Bouhaira Rue du lac Turkana Les Berges du lac 1053 Tunis Tunisia
Airport: Telephone: (00 216) 71 285 766. Fax: (00 216) 71 286 685
Flight Information: Extn 33545
Baggage Claims: Extn 33758 or 33759
117) Turkey:
Reservation and general enquiries Istanbul: Telephone: +90 212 367 9292
Istanbul Town Office:
Address: British Airways Maslak Mahallesi Bilim Sokak No:5 Kat:15 Sisli - Istanbul 34398
Telephone: +90 212 367 9212
Reservation and general enquiries Izmir:
Address: British Airways (GSA)Cumhuriyet Bulvari, Bulvar Is Hani No: 109 Kat2 201, Alsancak/Izmir
Telephone: +90 232 441 3829
Customer Relations: Telephone: +90 212 367 9292
Tracing lost baggage: Telephone: +90 212 465 5682
Baggage Claims: Telephone: +90 212 465 5757/ ext.1255 or 1256
118) Turks & Caicos Islands:
Telephone Sales: 1800 - AIRWAYS/ 1800 - 2479297
Online Support: 1-800-403-0882. If travelling within 72 hours call: 1-800-AIRWAYS
Executive Club Member Services: Telephone: 1 800 452 1201
Baggage Tracing: Telephone: +1 649 941 5464 ext. 400. Fax: +1 649 946 4724
119) Uganda:
Telephone Sales: +256 414 257414/ +256 414 257415/ +256 414 257416
Travel Shops - Kampala:
Addresss: Centre Court, Plot 4 Ternan Ave, Nakasero P.O. Box 3464 Kampala
Group Sales: Telephone: +256 414 257414/ +256 414 257415/ +256 414 257416. Fax: +256 414 259181
Delayed Baggage: Telephone: +256 414 321675
ENHAS (Entebbe Handling Services) Airport office: Telephone: +256 414 320288
Customer Relations & Baggage Claims: Fax: +27 11 441 8475
120) Ukraine:
Reservations and general enquiries:
Address: 48 B. Khmelnytskogo St., 6th floor, Kyiv, 01030 Ukraine
Customer Relations: Fax: +380 44 585 5051
Tracing lost Baggage: Telephone: +38 044 281 7539
121) United Arab Emirates:
Reservations and general enquiries - Abu Dhabi:
Address: Omeir Travel Agency Khalifa Street Abu Dhabi
Telephone: 0971 2 611 8600
Reservations and general enquiries / Group Bookings/ On Business- Dubai: Telephone: 8000 441 3322
Baggage Tracing: AUH: (971)25052771/ DXB: (971)42245383
122) Uruguay:
Reservations and general enquiries: Telephone: +1 904 527 5080
Baggage Tracing: +52 55 5785 9948
123) USA:
Reservations and general enquiries: Telephone: 1-800-AIRWAYS/ 1-800-247-9297
TTY contact number for hearing impaired: 1-866-393-0961
Online support: Telephone: 1-800-403-0882
British Airways Holidays: 1-877-4-A-VACATION/ 1-877-428-2228
On Business: 1-800-255-5305
Customer Relations:
Address: British Airways Customer Relations USA PO Box 690098 East Elmhurst, NY 11369-0098
Fax: +1 347 418 4395
Baggage claims: 1-800-828-8144. Fax: +1 347-418-4395 Please quote your ten digit file reference (e.g. JFKBA12345)
Ticket refunds:
Address: British Airways, Ticket Refunds USA PO Box 690357 East Elmhurst, NY 11369-0357
Fax: +1-347-418-4241
Refund vouchers for future travel:
Address: British Airways Ticket Unit PO Box 690496 East Elmhurst, NY 11369-0496
124) Venezuela:
Address: Av. Blandin Centro San Ignacio Torre Copernico Piso 3 Of. 3-A La Castellana, Caracas, , Venezuela
Telephone: 58 2122641444, Fax: 58 2122674965
125) Vietnam:
Reservations and general enquiries - Ho Chi Min City: Telephone: +84 8 39330777 Ext. 3221/3222. Fax: +84 8 39305008
Travel shop - Ho Chi Min City:
Address: 170-172 Nam Ky Khoi Nghia St., Dst.3, Ho Chi Minh City
Reservations and general enquiries - Hanoi: Telephone: +84 4 39347239 Ext. 121. Fax: +84 4 35772218
Travel shop - Hanoi:
Address: 09 Dao Duy Anh St., Dst. Dong Da, Hanoi
126) Zambia:
Telephone Sales - Lusaka: Telephone: +260 211 254444 / 254462 / 251114 / 254482 / 254473 / 254453
Travel Shops - Lusaka:
Address: British Airways Corporate Park Alick Nkhata Road P.O Box 32006 Postal code 10101 Lusaka
Delayed Baggage: Telephone: +260 966 747400/ +260 977 747400
Customer Relations & Baggage Claim: Fax +27 11 441 8475
127) Zimbabwe:
Telephone Sales Bulawayo: Telephone: +263 (9)889774/ 66596/7
Telephone Sales Harare: Telephone: +263 (4) 747400
Telephone Sales Victoria Falls: Telephone: +263 (13) 42053 / 45825
Airport Office: +263 (13) 42388 / 42274
Group Sales: Telephone: +27 11 441 8680
Delayed Baggage:
Harare +263 (4) 575140 (Air Zambia Baggage Services)
Victoria Falls +263 (13) 44665 (Air Zambia Baggage Services)
Customer Relations & Baggage Claims: Fax: +27 11 441 8475
Travel Shops Bulawayo:
Address: 1st Floor Fidelity Life Building 11th Avenue Fife Street Bulawayo
Travel Shops Harare:
Address: 5th Floor, Intermarket Life Tower 77 Jason Moyo Avenue PO Box 4785 Harare
Travel Shops Victoria Falls:
Address: Travel Connections 1 Flame Lily Court Fox Road P.O. Box 12
